Shipping policy
Shipping Policy
Last Updated: 5/21/2025
At Alpine Body Care, we take pride in handcrafting high-quality goat milk soaps and skincare products. Below, you’ll find important details regarding our shipping process, delivery times, and policies to ensure a smooth experience.
1. Order Processing
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- Custom or large-batch orders may require additional processing time.
2. Shipping Methods & Rates
- We ship using USPS UPS FEDEX to ensure timely and reliable delivery.
- Shipping rates are calculated at checkout based on weight, destination, and shipping method selected.
- We offer standard and expedited shipping options for domestic orders.
3. Estimated Delivery Times
- Standard Shipping: 3-7 Business Days
- Expedited Shipping: 1-3 Business Days
- Delivery times may vary based on location, carrier delays, or peak seasons.
4. Order Tracking
- Once your order ships, you will receive a tracking number via email to monitor delivery progress.
- If you do not receive tracking details, please check your spam folder or contact us at alpinebodycare@gmail.com
5. Shipping Restrictions
- We currently only ship within [Country/Regions].
- Due to shipping regulations, certain essential oil-based products may be restricted in some locations.
6. Lost or Delayed Packages
- Once an order is shipped, Alpine Body Care is not responsible for delays caused by carriers, weather conditions, or customs processing.
- If your package is lost or significantly delayed, please contact the carrier first before reaching out to us for assistance.
7. Damaged or Incorrect Orders
- If your order arrives damaged or incorrect, please email us within 24 Hrs of delivery with photos of the issue.
- We will work quickly to replace the item or issue store credit as needed.
8. Contact Us
For shipping-related inquiries, email alpinebodycare@gmail.com